We can look at your product or web-site within a broader context e.g.:
Online presence and the brand experience.
User and customer segmentation.
The business case for usability.

We also carry out the following additional services:
 

Accessibility, Audit and Advice

We can audit your web interface against best practice for accessibility and help you comply with the Disability Discrimination Act and the W3C Web Accessibility Initiative.
 

Prototyping Using User-Centred Design

Working with our software development partners we can go beyond measurement and analysis, and using rapid prototyping tools - iteratively develop new interfaces with you. Prototypes focusing on usability issues would initially be vanilla, graphic-design-free. At a later stage we could bring in our graphic design partners.
 

Competitor Benchmarking

We can compile metrics and commentary on competitor websites and products.
 

Usability Training

We can arrange training courses for developers, project managers and business analysts on user-centred design, usability and accessibility issues.